Management Services Provided by Axxure

• 24/7 troubleshooting
  
  Our network engineers are trained to recognize the symptoms of internet work failure and trace these symptoms to a cause.
  
  Our engineers are trained to use a systematic approach to troubleshooting your network, thus avoiding wasting time and resources.
  
  Utilize the latest cutting edge tools to get to the bottom of your problem.
  
  After remediation actions are implemented, we will send you an RCA (root cause analysis).
  
  
  

• Syslog management
  
  Provides system log (syslog) management which is a critical source of information to troubleshoot performance problems on syslog supported systems and devices across the network.
  
  Our syslog monitoring solution eliminates sifting through tons of syslogs to troubleshoot a single problem. Our efficient event syslog analysis reduces downtime, increases network performance, and helps tighten security policies in the network.
  
  Syslog messages  are archived for the purpose of network auditing and more recently to comply with various regulations such as HIPAA, GLBA, PCI and Sarbanes-Oxley and any new regulation to come. Comprehensive syslog collection, analysis, reporting, and archiving for Linux / Unix systems and syslog supported devices.
  

• Save Cisco network configurations daily
  
  Make scheduled backups of the config files and compare any two files to view the colored difference between them.
  
  Upload/download StartUp and Running config files to Cisco devices.
  
  
  

• Upgrade code on network infrastructure devices
  
  Review needed code changes on network.
  
  Push appropriate code to network devices.




• Change control
  
  Participate in change control review processes and make recommendations for scheduled changes to the network.
  
  Monitor unauthorized changes to the network, thus eliminating one of the primary causes of network failure.
  
  Review and implement firewall rule changes in your network.