Services Provided by Axxure

• Up/down monitoring of network devices, servers, and applications
  
  Generate network maps and automated discovery of all devices in your network.  
  We have a clear at-a-glance view of your network.
  Monitor common applications such as Active Directory®, Microsoft® Exchange, and SQL Server
  Use standard SNMP and WMI for agentless, up/down monitoring of applications and systems.
  Email alerts/pager notification to selected personnel in event of network outage.
  Send you daily reports of network performance.
  
  
  
• 24/7 troubleshooting
  
  Our network engineers are trained to recognize the symptoms of internet work failure and trace these symptoms to a cause.
  Our engineers are trained to use a systematic approach to troubleshooting your network, thus avoiding wasting time and resources.
  Utilize the latest cutting edge tools to get to the bottom of your problem.
  After remediation actions are implemented, we will send you an RCA (root cause analysis).
  
  
  
• Syslog management
  
  Provides system log (Syslog) management which is a critical source of information to troubleshoot performance problems on syslog supported systems and devices across the network.
  Our syslog monitoring solution eliminates sifting through tons of syslogs to troubleshoot a single problem. Our efficient event syslog analysis reduces downtime, increases network performance, and helps tighten security policies in the network.
  Syslog messages  are archived for the purpose of network auditing and more recently to comply with various regulations such as HIPAA, GLBA, PCI and Sarbanes-Oxley and any new regulation to come. Comprehensive Syslog Collection, Analysis, Reporting, and Archiving For Linux / Unix Systems & Syslog Supported Devices.
  
  
  
• Traffic monitoring and trend analysis
  
  Monitor the bandwidth usage of any network device, such as Routers, Switches,  and Gateway Servers that support SNMP.  We correlate the data and provide you the data in the form of graphs and tables. 
  Bandwidth utilization trends shows the usage patterns and network traffic trends across a day, month, and a year. With these statistics, the administrators can analyze how bandwidth is used in the network, and decide if an increase in bandwidth is required.
  Monitoring the interfaces of the gateway/router will provide the internet bandwidth used across a day, month, and a year. These statistics helps in analyzing the internet usage pattern of users on your network.
  Bandwidth utilization reports provides the bandwidth usage trends on an hourly, daily, monthly, and yearly basis for volume utilization, speed, and packet transfers.
  You can set thresholds for bandwidth utilization and get alerts and emails when the threshold value exceeds the prescribed traffic utilization limits. This helps in quicker isolation of the problem in the network and hence quicker action.
  
  
  
• Switch port mapping
  
  Identify the devices plugged into each port of your switches. This eliminates the need to manually trace the network cables. We can generate reports that display the IP, MAC, VLAN, status and availability of ports. Our reports also show the operational status and speed of each port.
  Alerted when there is a change of status of a port.



• Save Cisco network configurations daily
  
  Make scheduled backups of the config files and compare any two files to view the colored difference between them.
  Upload/download StartUp and Running config files to Cisco devices.
  
  
  
  
• Detect Wired and Wireless Rogue Systems/Devices
  
  Periodically scan the routers and subnets to detect any new systems/devices found in the network. During subsequent scans, if any new device/system is detected in the network, it gets listed. This includes all types of devices like desktops/laptops (wired), mobile users (wireless), routers, switches, etc.
  Alert when a new system/device is detected or when the guest validity expires.
  Block switch ports to prevent unauthorized access.
  



• Monitor critical servers for availability and response times
  
  Continuously monitor multiple servers/devices to get the real-time availability status of each of them. Also, we monitor websites and web applications.  
  Generates alerts when the response time exceeds a defined threshold limit or when the device does not respond. Sends email to notify anomalies with different email templates for different alert severities.




• SNMP monitoring of heterogeneous networks
  
  Listens for real-time network traps and displays them.
  Send an email alert on receipt of a trap.
  
  
  
• Upgrade code on network infrastructure devices
  
  Review needed code changes on network.
  Push appropriate code to network devices.




• Change control
  
  Participate in change control review processes and make recommendations for scheduled changes to the network.
  Monitor unauthorized changes to the network, thus eliminating one of the primary causes of network failure.
  Review and implement firewall rule changes in your network.