We specialize in providing  24/7 remote monitoring and management of your network infrastructure.  Our target is the smaller network where the outsourcing of the network infrastructure management is a cost effective option to having full-time personnel on site to do this task. Our service is well suited for companies that have desktop and server support by onsite personnel, but too small to justify full-time employees to manage the network infrastructure. We are not, however, limited to monitoring and management of network infrastructure. We also have the expertise and personnel to support your/our help desk with remote management of your desktops and servers. 

You now can enjoy the same services that are afforded to enterprise networks, including CCIE certified engineers and the latest network monitoring and diagnostic tools. In the event of a hardware failure, we will RMA the network device to be replaced and walk one of your personnel through the replacement steps. In the event that this cannot be done, we will deploy one of  our network engineers to your site to make the change.

• Services Provided ...
  
  ∙    24/7 monitoring of UP/DOWN state of all LAN/WAN network devices
  ∙    24/7 troubleshooting
  ∙    SLA that mirrors your business model requirements
  ∙    Save network configurations daily
  ∙    Log management
  ∙    Syslog analysis and alerts
  ∙    Traffic monitoring and trend analysis
  ∙    Switch port mapping
  ∙    Bandwidth monitoring
  ∙    Monitor critical servers
  ∙    SNMP monitoring
  ∙    Upgrade code on network infrastructure devices
  ∙    Take an active part in your change control board process
  
  We offer 24/7 monitoring and management of your network for a monthly fee based upon the number of switch ports in your network. In addition, we have network engineers including CCIEs to help you with your special design and security issues at an attractive hourly rate. These services are charged out for only the hours that are needed for each specialized task.